Many questions can be answered on our FAQ page. However, we are always happy to hear from you and to help out with those questions that you can’t figure out on your own.
For ticket inquiries, please reach out to Front Gate Tickets:
- Email: order-support@frontgatetickets.com
- Monday – Sunday, 9 a.m. to 9 p.m. CST
Your internet security is important to us. We want to remind you not to share sensitive data such as credit card or debit information, banking information, or other sensitive information over email.
Please include in your email:
- Mountain Jam & Bethel, NY in the Subject Line
- Your 8-digit Order ID
- The last 4 digits of the card used to purchase
- The telephone number listed on your order
- A brief summary of how we can assist you
By Phone: 888.512.SHOW
Front Gate friendly support team is available:
- Monday – Saturday, 9 a.m. to 9 p.m. CST and Sunday 9 a.m. to 6 p.m. CST
For sponsorship, vending, press, volunteer, and all other inquiries, please email us at info@mountainjam.com.