Mountain Jam

Mountain Jam
May 29 - 31, 2020 Bethel Woods Bethel, NY
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Countdown to Mountain Jam 2020

FAQ

FAQ
Where Is Mountain Jam?

Mountain Jam will take place at the site of the original 1969 Woodstock Festival: Bethel Woods – 200 Hurd Rd, Bethel, NY 12720

When Is Mountain Jam?

May 29 – 31, 2020

Arrival & Departure Instructions?

Arrival Times

RV Campgrounds open at 9 am ET on Friday and Saturday. Please do not arrive before this time. RV Check-in closes at 10 PM on Friday and Noon on Saturday.

RV sites must be broken down and checked out by Noon on Monday, June 1st.

Where do I go when I arrive?

Take 17B to the main Bethel Woods entrance on Hurd Road

Visit the Festival Box office if you need to:

  • Pick up your will-call single day ticket or pre-purchased 3-day festival wristband;
  • Purchase festival admission tickets

The Festival Box Office will be open at the following times:

  • Friday (5/29) –    11:00 am to 10:00 pm 
  • Saturday (5/30) –11:00 am to 10:00 pm 
  • Sunday (5/31) –  11:00 am to 6:00 pm 

The Festival Box Office is located at 200 Hurd Road, Bethel Woods, NY 12720

Is RV camping Included with my festival pass?

No, if you would like to camp onsite in an RV, you must purchase an RV Parking Pass.

VIP Ticket holders have the option of buying a VIP RV Parking Pass. 

If you want to camp in a tent, you can buy a camping pass from one of the suggested off-site campgrounds.  

Overnight camping without an RV is prohibited.

What are my camping options?

Get more info about RV camping here and off-site camping here.

*The festival does not maintain any control or oversight of the foregoing campsites, and these are merely recommendations.

Is Mountain Jam all ages?

Yes! Bring the whole family. GA Passes are free for kids under 8 years old. If you wish to enter VIP or seated areas with your kids, they will need the appropriate VIP Pass or reserved seat ticket.

Will single day tickets be sold?

Yes!See which artists are playing each day HERE

Get ticket info HERE

How big are the RV campsites?

RV sites are 45’ long x 29.5’ wide

For off-site camping, click here.

What does a 3-day pass include?

A 3-Day Pass will get you access to the entire festival grounds. You can purchase a reserved seat in the Pavilion or a Lawn ticket.

 

What kind of VIP Passes do you offer?

Please click here for our VIP Package options.

Where should I park if I'm not RV camping?

General Parking on-site at Bethel Woods is included in your ticket price this year!

VIPs can purchase VIP Parking for the closest parking area to the festival entrance.

What is allowed / not allowed in the RV campgrounds?

RV CAMPING PROHIBITED ITEMS

The following items are prohibited from the RV camping area:

  • Sponsorship-branded or wrapped vehicles are prohibited and will not be allowed entry through the toll booths
  • Tents with sponsorship-branding or logos of any kind
  • Pets of any kind (except service animals with current rabies vaccination)
  • Bulk alcohol over the amount in the Allowed Items, including kegs
  • Any item that can be used as a weapon
  • Illegal Drugs or drug paraphernalia
  • Glass containers of any kind
  • Open flame of any kind
  • External Generators of any kind
  • Golf carts or other motorized conveyances
  • Drones, remote-operated, and/or autonomous vehicles of any kind
  • Heating appliances of any kind
  • Amplified sound systems or instruments of any kind
  • Electronic/vapor cigarettes except as described in the Allowed Items
  • Tiki torches, fireworks, fuel, or incendiary devices of any kind
  • Focus light beam devices, including laser pointers
  • Any item that can be used as a means to disturb the peace, endanger the safety of the crowd, and/or inflict damage to people and goods

RV CAMPING ALLOWED ITEMS

The following items are allowed in the camping areas:

  • General camping items not on the Prohibited Items
  • Two (2) bulk alcohol items per person in aluminum or plastic containers.
    • No glass containers of any kind
    • “Bulk alcohol” is defined as:
      • One (1) case (24 cans) of beer or malt-based beverage
      • One (1) 1.75 liter plastic bottle of hard alcohol
      • One (1) 4 liter box of wine
  • Cooking appliances under the following conditions:
    • Must bear a certification from a nationally-recognized certification agency
    • Must only use propane as the primary fuel
    • Only one (1) cooking appliance per campsite
    • Maximum amount of propane per campsite may not exceed 1 small tank
    • One meter (1m) of clearance must be kept around the appliance at all times
    • Appliances may only be used from 7AM-2AM.
    • When in-use, appliances may not be left unattended
  • Single-use, factory-sealed, non-refillable electronic/vapor cigarettes
  • Prescription medications are allowed under the following conditions:
    • Must be in the original prescription bottle
    • Guests with prescription medications must provide a government-issued photo ID that matches the name printed on the prescription container
    • The description of the medication on the description printed on the prescription container
    • Multiple prescription medications may not be mixed into a single container – each individual medication requires its own prescription container
    • Medical personnel reserve the right to require guests to check in bulk amounts of prescription medication for the duration of the festival
  • Over-the-counter medications are allowed in reasonable quantity provided they are new in the original factory-sealed container

*Overnight camping without an RV is prohibited.

What is allowed / not allowed on the festival grounds?

FESTIVAL GROUNDS PROHIBITED ITEMS

The following items are prohibited from the Festival site:

  • Glass of any kind
  • Weapons of any kind
  • Paint of any kind including paint markers and spray paint
  • Fireworks, explosives, or incendiary or flammable items of any kind
  • Illegal Substances
  • Drugs or Drug Paraphernalia
  • Large chains
  • Laser pointers
  • Flags or totems with metal or wood pieces
  • Large umbrellas
  • Refillable electronic or vapor cigarettes
  • Stuffed animals/dolls
  • Pacifiers
  • Masks of any kind, including gas
  • Unsealed over the counter medications/vitamins
  • Bicycles, scooters, go carts, or ATVs
  • Pets
  • Coolers
  • Outside Food or Drinks
  • Open Containers
  • Multi Pocket Backpacks
  • Cinch packs larger than 21” x 17”
  • Prescription Drugs in non-approved prescription containers
  • Aerosol cans regardless of content
  • Tripod for cameras, including selfie-sticks
  • Projectiles
  • Knives or sharp objects
  • Water guns or misters
  • Flyers, stickers, or posters
  • Drones of any kind
  • Tactical gear and/or gas masks
  • Any other items deemed as posing a threat to the safe enjoyment of other guestS

EVENT SITE ALLOWED ITEMS

The following items are allowed on the festival site:

  • Cinch packs no larger than 21”x17”
  • Empty water bottles, including reusable and disposable water bottles up to 20oz
  • Non-professional cameras
  • Cell phones
  • Lighters
  • Cigarettes
  • Sunglasses and hats
  • Liquid sunscreen and cosmetic products (max 3oz/90ml)
  • Guide dogs for people with disabilities and other service animals with current rabies certification
  • Prescription and OTC medications subject to specific conditions*
  • CamelBak-style water bladder systems subject to specific conditions**

*Prescription medications are allowed only in the original prescription bottle, any persons attempting to bring in prescription medication must have a government-issued photo identification card that matches the name printed on the prescription, and the pills in the bottle must match the description printed on the prescription. Further, if a patron has mixed multiple pills in a single prescription container or if a person is attempting to enter with prescription pills in a non-prescription container, medical representatives should be involved to make the final determination about whether or not such pills are to be allowed in the venue.

*Over-the-counter medications are allowed in provided that they are new and the original, factory- sealed container.

** CamelBak-style water bladder systems are allowed empty into the festival site, however the water bladders themselves must be capable of being removed from the carrier and must be transparent enough to allow security to visually inspect the empty bladder. CamelBak-style water bladder carriers must have no more than two (2) main compartments and one (1) small compartment – anything larger will not be allowed. Any CamelBak-style water bladder system that has a bladder that cannot be removed from the carrier and/or is opaque enough to prevent visual inspection will not be allowed into the festival site

What are the outdoor cooking appliance requirements?
  • All cooking appliances should have a certification or listing from a nationally recognized testing or certification organization.
  • All cooking appliances must utilize propane as the fuel source. Wood, charcoal or flammable/combustible liquid cooking appliances will not be permitted.
  • Only one cooking appliance is allowed per campsite.
  • The maximum amount of propane per campsite shall not exceed 20 lbs (i.e., 48 lbs of water capacity).
  • A minimum of 3 feet of clearance shall be maintained at all times while the cooking appliance is in use. No combustible material shall be within 3 feet of the cooking appliance.
  • Cooking appliances can only be used during the hours of 7am-2am.
  • Cooking appliances can not be left unattended while in use.
  • No in-vehicle cooking devices.
  • No butane.
  • No isobutane.
  • No alcohol stoves.
  • No stoves / cooking inside vehicles.
When will set times be released?

Set times will be released closer to the festival date.

Can I Bring A Camera?

Sure, as long as it doesn’t have a detachable lens. No professional cameras or video will be allowed (including GoPros).

Can I Get A Press Pass To Shoot the Festival?

Press Passes are for accredited press only with substantial circulation/distribution/users. Email info@mountainjam.com with your inquiry only if you meet this criteria. 

Is There Re-Entry?

Yes. Fans can come and go from the festival site.  If you are a single day ticket holder, make sure the ticket takers scan out your ticket, so that your ticket can be re-scanned  when you attempt to re-enter with your ticket. 

3-day ticket holders can re-enter by scanning their wristbands each time you re-enter.

There will be NO RE-ENTRY for RVs parked in the campgrounds. If you need to leave with your vehicle, you will not be allowed back onsite.

Will you have ATMs on site?

Indeed! There will be multiple ATMs set up around the camping and festival grounds.

Emergencies/First Aid?

There will be 24-hour medical stations and emergency personnel on site.

Will You Provide Water?

Absolutely. Please stay hydrated and take care of yourself. Visit any official Bethel Woods concession stand to refill your water bottle. A few water fountains are located near the restroom areas.

What Kind of Food and Drinks Will You Have?

We will have a variety of vendors providing a range of options including local farmers markets to festival/carnival fair type foods. Drinks will include everything from soft drinks, to microbrews, to domestics to mixed drinks and more.

ONCE I PARK MY RV ONSITE, CAN I LEAVE AND GET BACK ONSITE?

All RVs must stay parked in their designated parking space, and may not move or leave until the end of the festival.

If you have an emergency, and must leave early, please contact one of our camping staff to escort you out safely.

Once I Park Onsite, Can I Leave and Get Back Onsite?

All vehicles in the RV camping lot must stay parked in their designated parking space, and may not move or leave until the end of the festival.

If you have an emergency, and must leave early, please contact one of our camping staff to escort you out safely.

WILL MY RV BE SEARCHED?

Yes. All RVs and coolers will be searched for glass, pets, kegs, fireworks, contraband weapons, drugs, nitrous and illegal substances, etc..

Please see prohibited items above.

WHEN WILL THE 2020 MOBILE APP BE RELEASED?

Our 2020 Mobile App will be available in early May.

Can I go to the The Museum at Bethel Woods while I'm at Mountain Jam?

Yes! The Museum at Bethel Woods will be open to festival goers at no additional charge.

The museum will be open for all festival attendees from 11am – 9pm each day.

Is there a payment/layaway plan?

Payment / Layaway Plans for Mountain Jam 2020 are available. You can initiate your payment plan during the checkout process.

2 Installment Plan:

  • Deposit – Today you will be paying 50% of the base price of your order along with 100% of the service charges.
  • Final Payment – Will occur on April 10th for 50% of the remaining base price on your order. 

4 Installment Plan:

  • Deposit – Today you will be paying 10% of the base price of your order along with 100% of the service charges.
  • 1st Payment  – Will occur on February 28th for 30% of the remaining base price on your order. 
  • 2nd Payment – Will occur on March 20th for 30% of the remaining base price on your order. 
  • Final Payment – Will occur on April 10th for 30% of the remaining base price on your order. 
Are Pass Prices Going to Increase as Mountain Jam Gets Closer?

Yes, ticket prices will increase as we get closer to the festival date. Buy your ticket now for the lowest possible price. Click here to start your journey.

Can I get a refund if an artist cancels?

While all artists are confirmed to play Mountain Jam 2020, artists are subject to change without notice. Refunds will not be issued if an artist cancels.

 

What are the acceptable forms of ID?

Acceptable:

  • US government-issued driver license or ID card displaying a photograph and date of birth.
  • US or foreign government-issued passport displaying a photograph and date of birth.
  • Foreign government-issued driver license with a color photocopy of a foreign government-issued passport with both documents displaying both a photograph and date of birth.

Not accepted:

  • School identification cards
  • Consular identification cards
  • Expired identification of any kind, even if listed on the “Acceptable” list.
  • Birth certificates
  • Photocopies of any identification document except as noted in the “Acceptable” list
I want to stay offsite, what should I do?

If you would like to lodge offsite, we recommend purchasing one of our Travel Packages courtesy of CID Entertainment.