Before You Buy

Welcome to the 13th Annual Mountain Jam Music Festival

June 16-18

Here are tips and information to help you make the most of your Mountain Jam!

Handy links

Before You Arrive

If you purchased any camping or parking pass and received it via email:

You must print out your pass and display it in the lower portion of your driver-side windshield (near your registration) as you approach Hunter Mountain. Staff will direct you where to go.

If you are picking up tickets at Will Call

If you purchased your tickets after June 2, or selected “Will Call” to receive your tickets, you must first head to Will Call located at our Off-site Box Office in the old Key Bank parking lot, east of Tops Market in Tannersville: 6320 Main St, Tannersville, NY 12485-7722. You must have a valid, government-issued ID to pick up your tickets.

Off-Site Box Office/Will Call Hours

Thursday, June 15:  8:00 AM – 9:00 PM
Friday, June 16:  7:00 AM – 9:00 PM
Saturday, June 17: 10:00 AM – 6:00 PM

After the Off-Site Box Office/Will Call closes on Saturday, please follow signs and proceed to the Tunnel Box Office at Hunter Mountain.

CAMPERS Please Note:

You must arrive before the Campground Tollbooths Close. You will not be allowed to set up your campsite after they close.

Entry Locations

Car Camping & Tent Camping

Enter at the intersection of Ski Bowl Road and Route 214.

Near Car Camping, RV Pass (any type), Riverside Car Camping, Mountaintop Car Camping

Enter at the intersection of Main Street and Bridge Street.

VIP Parking, VIP Camping, On-Site Parking & ADA Parking

Enter at the intersection of Main Street and Klein Avenue.

Click here for a map of Entry Locations

Free off-site parking at Hunter Airport

Follow signs for Off-Site Parking. We will have continuous shuttle service from this parking lot to the festival main gate during the following hours:

  • Thursday: 9:00 AM – 3:00 AM
  • Friday: 9:00 AM – 3:30 AM
  • Saturday: 9:00 AM – 3:30 AM
  • Sunday: 9:00 AM – 11:00 PM
  • Monday: 7:00 AM – 12:00 PM

In general, here is a list of items to bring or leave at home when planning your trip to Mountain Jam


What To Bring

    • Sunscreen
    • Blanket to sit on
    • Small folding chair (in designated chair areas)
    • Hat
    • Rain gear (no umbrellas in the concert area)
    • Ear plugs (yep, sometime we ROCK OUT!)
    • Empty reusable water bottle
    • Empty camelback
    • Camera (no professional photo equipment, please)
    • Bug spray
    • Positive attitude!

What To Leave At Home

      • Illegal substances of any kind
      • Glass bottles of any kind
      • Bicycles/scooters/go-carts/ATVs
      • Weapons or fireworks of any kind
      • Pets
      • Kegs/beer balls
      • More beer than reasonable for personal consumption
      • Spray paint
      • Large hammers or sledgehammers
      • Charcoal grills, campfires, fire pits, etc.

No unauthorized vending on-site! Security will be checking for, and will confiscate, any and all prohibited items. Please leave them at home! All confiscated items become property of Mountain Jam. For Campground Area’s list of Allowed and Prohibited Items, click here.

Not Allowed in Concert Field:

  • Illegal substances of any kind
  • Glass bottles of any kind
  • Bicycles/scooters/go-carts/ATVs
  • Weapons or fireworks of any kind
  • Pets
  • Alcohol of any kind
  • Outside food and beverages
  • Pop-up tents or umbrellas
  • Coolers

Tickets/Vehicle Passes:

All tickets and vehicle passes are print-at-home. For your camping and parking passes, you mustdisplay them in the lower portion of your driver-side windshield as you approach Hunter Mountain. Once at the festival, we will exchange your printed tickets for your wristbands, parking stickers and campsite tags. One barcode per pass. Keep your tickets secure, they can only be scanned once! Once you receive your wristband, you must wear it at all times. Click here for details on a lost or stolen wristband.


All regular parking will be at off-site lots and patrons will be shuttled to the gate on continuous bus service. Only who those who purchase an On-Site Parking Pass or a VIP Parking Pass will be allowed to park on the mountain daily. There are ADA parking options at both On and Off-site parking lots (fees apply for on-site lots). Click here to see all parking options.

Tent Campers:

As in previous years, tent campers will be able to drop their items off at the mountain to set up camp before taking their car to our free off-site lot for the weekend. They will then be taken back to the mountain on our free shuttle [click here for shuttle hours].

Festival Schedule:

Click here to view the schedule! Paper copies of our schedule will be available at our Guest Services center located at the bottom of the entrance to the festival field and various Tollbooths as you enter the mountain.


Free water will be available at the entrance to the main festival grounds from the campgrounds. You can bring an empty water bottle, empty camelback or one sealed water bottle with you to be refilled throughout the weekend.

There locations inside the festival and the campgrounds available for free water refills.

Mountain Jam 2018 Tickets:

Already planning for Mountain Jam 2018? So are we! Join us for Mountain Jam 2018 next June by purchasing advanced tickets at our Customer Service/Ticketing center anytime during the festival. General Admission and VIP tickets will be at the lowest price we’ll offer all year. For those who want to camp, you can purchase admission with Campground Access. By adding choosing Campground Access with your admission, you’ll have the ability to purchase campsites before they go on sale to the public, later this year. Stop in to the Information booth during the festival for more information.

Text Mountain Jam

Contact us easily during the festival if you have a pressing question or issue that comes up. Just text TEXTMTNJAM and your question to 24587 and our customer service team will contact you as soon as possible by text. Our texting line will be open from 9:00 AM to 10:00 PM ET from Thursday – Sunday.

Mountain Jam iOS and Android App:

Our FREE 2017 app features real time customized lineup and schedule information, Find My Friends, alerts, artist videos, interactive festival map and much more! Plus, an interactive Scavenger Hunt where you can win great prizes! Sign up today.

Apple Store Download Google Play Download