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Super VIPs

Dear Super VIPs!

Welcome to Mountain Jam 2013! We are so excited to have you with us this weekend and we hope you’re ready for the ultimate Mountain Jam Experience! You’re going to have a blast!

Contained in this email is everything you’ll need to know for this upcoming weekend! Please read through it carefully!

Getting To Mountain Jam

The physical address of Hunter Mountain is: 64 Klein Avenue, Hunter, NY 12442

When & Where to Enter

The festival opens at 9am on Thursday for Campers and at 5pm on Thursday for non-campers. Friday entry times are 9am for Campers and 11am for non-campers. The Box Office closes at 2am on both Thursday and Friday nights.

All Super VIPs should enter at the intersection of Klein Avenue and Route 23A (click here to see it on Google Maps and to get directions). When approaching from the east (driving west on Route 23A), DO NOT follow signs for “Car & Tent Camping Next Left” and DO NOT make a left on Route 214. If you do, you’ll be waiting on a really long line!

Instead, continue to the main Hunter Mountain Entrance and make a left onto Klein Avenue. You will encounter a traffic attendant who will direct you to the LEFT if you are Car Camping, or to the RIGHT if you are Tent Camping or not camping at all.


The festival opens at 9am on Thursday for Campers and at 5pm on Thursday for non-campers. Friday entry times are 9am for Campers and 11am for non-campers. The Box Office closes at 2am on both Thursday and Friday nights.

By now you should’ve received a VIP Parking Pass via email. Please print it out and bring it with you! If you haven’t received one yet please email

When you arrive, please show the traffic attendant on Klein Avenue your VIP Parking Pass and you will be directed to the VIP Parking Lot where your VIP Parking Pass will be redeemed for a VIP Parking Decal for your car. This decal will allow you to drive in and out of the VIP Parking Lot all weekend long! The decal must be affixed to the driver’s side windshield in the upper left corner and visible at all times while your car is parked in the VIP Parking Lot. Vehicles with no sticker will be towed!

Getting Your Credentials

At this point you should also have received your Super VIP Tickets, either via mail or via email, depending on what you selected during your purchase process. The next step in your arrival process is to head to VIP Check-In which is located in the tunnel on the lower level of the Main Lodge. There you will receive your Super VIP Laminate as well as your Welcome Packet with useful info and important stuff!


Your Concierges

Meet your Super VIP concierges, Andy and Dru! These boys are here to make your weekend as extra-special as it can be! Andy and Dru will be equipped with one golf cart each to help you get around the festival! They can also answer any questions you might have throughout the weekend!

For expedited pickup, please call or text the Super VIP hotline at:

(845) 417-4800

Meals in the Artist Dining Hall

Full Moon Catering is preparing some amazing meals for you throughout the weekend for you to enjoy in the CopperTree, the artist dining hall located on the west end of the Main Lodge. Meals are served buffet-style with plenty of different options to suit all tastes and dietary restrictions. Artists and staff alike tend to claim “I eat better at Mountain Jam than I do anywhere else!”

There will be two tables in the CopperTree marked “Reserved For Super VIPs”! These tables are for YOU and for you ONLY!

Your Super VIP Laminate will have a CopperTree Meal Laminate attached to it. Please make sure that you bring that with you every time you come to eat! Ask your concierges how to get to the CopperTree

Meal Times (Thursday, Friday, Saturday and Sunday)

Breakfast: 7-10am
Lunch: 12-2pm
Dinner: 6-8pm

Artist Meet & Greets

We’ve lined up a few opportunities to meet some really amazing artists playing at this year’s festival!

Friday, 2pm: The Avett Brothers
Saturday, 12:30pm: Amy Helm
Sunday, 3pm: ALO

To participate in these Meet & Greets, please meet at Super VIP tables in the Coppertree 15 minutes prior to the scheduled time. Don’t be late! We will then proceed to meet the musicians! You’ll be allowed to take a picture with the bands and have something autographed!

Super VIP Viewing

There is a very special area designated just for Super VIPs right in front of the East Stage! The entrance to this area is located to the right of the stage if you’re facing it.

Super VIP Merchandise

As a Super VIP, you’re entitled to a free Mountain Jam 2013 hoodie sweatshirt, t-shirt, and poster! Those can be claimed at the festival merchandise tent in the Awareness Village!

Portrait Session

Meet Mountain Jam photographer Lois Dysard at the very top of the concert field on Friday between 4-5pm for your portrait session with the beautiful backdrop of the concert field, stages, and Catskill Mountains! Lois will have a sign that reads “Super VIP Photos”!


In your Welcome Packet you’ll be receiving 2 massage vouchers per person for free chair massages in the VIP Hospitality Area!

Massage Hours

Friday: 12pm-8pm
Saturday: 12pm-8pm
Sunday: 12pm-6pm

Sky Rides

Your Super VIP Laminate entitles you to free Sky Rides all weekend long! Enjoy the beautiful views up and down the Mountain!

VIP Hospitality Tents

Need some shade? Take a load off in the VIP Hospitality Lounge Tents! The tents are full of comfy furniture, hors d’oeuvres, discounted drinks, and special VIP-only bathroom facilities!


Here’s a few things we want to ask of you to make everything run smoothly and to keep everyone safe and happy:

  • Please call or text (preferably text) at least 15 minutes before you’d like to get picked up to allow Andy and Dru to make plans to meet you
  • When calling for a pickup, please meet our drivers at one of these locations: Kaatskill Mountain Club, Liftside Condo (specify unit number), VIP Hospitality Tents, VIP Gate at Awareness Village, Tunnel Box Office, Premium RV area, and Premium Tent area
  • In the CopperTree, please respect artists and production crew. Please sit at the Super VIP reserved tables.
  • Everybody’s safety is our first priority. Please keep yourself safe and respect the safety of our drivers and those around you.
  • HAVE FUN! (We know you guys will!)

Stay Connected

Don’t forget to download the festival app for iPhone and Android to get festival updates and important information, create your own custom schedule, take and share photos, and more!

Looking forward to seeing you on the Mountain!

Peace, Love, Music.

Mountain Jam

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