Mobile App
Our Mobile App will be available in early May. Download it at that time, for all the latest festival info, set times, grounds map & more.
Arrival Instructions
RV Campgrounds open at 9 am ET on Friday and Saturday. Please do not arrive before this time. RV Check-in closes at 10 PM on Friday and Noon on Saturday.
All ticket holders can arrive starting at 11a.m. each day. Gates open at Noon, the Festival grounds close at the conclusion of each night’s Main Stage performance.
Take 17B to the main Bethel Woods entrance on Hurd Road
Visit the Festival Box office if you need to:
- Pick up your will-call ticket;
- Purchase festival admission tickets
- Exchange a 3-day festival ticket for a wristband
The Festival Box Office will be open at the following times:
- Friday (5/29) – 11:00 am to 10:00 pm
- Saturday (5/30) –11:00 am to 10:00 pm
- Sunday (5/31) – 11:00 am to 6:00 pm
The Festival Box Office is located at 200 Hurd Road, Bethel Woods, NY 12720
The Hurd Road Box Office is located at the Hurd Road tollbooth (GPS coordinates are 41.6929838, -74.8842565)
The Hurd Road Box Office for patrons who need to…
- Exchange your e-ticket for a Wristband for admission into the concert venue
- Exchange your e-parking ticket for a Parking Sticker
- Exchange your e-vehicle camping ticket (car-side camping, RV, glamping) for a Vehicle Camping Sticker to park your vehicle in the campgrounds
- Purchase a Parking Pass or Vehicle Camping Pass
- Purchase additional festival admission tickets
The Hurd Road Box Office will be open at the following times:
- Thursday (6/13) – 12:00pm to 10:00pm ET
- Friday (6/14) – 8:00am to 10:00pm ET
- Saturday (6/15) –10:00am to 10:00pm ET
- Sunday (6/16) –10:00am to 6:00pm ET
Getting Here
Mountain Jam will take place at Bethel Woods in Bethel, NY – home of the original 1969 Woodstock Festival.
Bethel Woods is located at 200 Hurd Road Bethel, New York 12720.
The Town of Bethel is home to many working farms. While you are traveling on the roads please be aware of farm vehicles. When you see our farming neighbors in their fields, give them a wave! When you approach them – be sure to SHARE THE ROAD!
Directions
Take New York State Thruway (I-87) North to Exit 16 Harriman. Proceed onto Route 17(86) West to Exit 104 going west on Route 17B. Travel approximately 10 miles and turn right onto Hurd Road at the Bethel Woods sign.
Take Route 84 West to Exit 4W toward Route 17(86) West. Proceed to Exit 104 onto Route 17B West. Travel approximately 10 miles and turn right onto Hurd Road at the Bethel Woods sign.
Take Route 17(86) East to Exit 101; at the end of the ramp make a right turn onto Co Road 71/Ferndale Road; follow for 2 miles and turn left onto NY-55 W. Follow NY-55 W for 7 miles before turning right at Co Road 141/Horseshoe Lk Road and then left at West Shore Road Turn onto Hurd Road and arrive at Bethel Woods.
Take the NYS Thruway (Interstate 87) to Exit 19 toward Rt-28/Kingston/Rhinecliff Bridge. Take the 1st exit onto NY-28 N at the traffic circle. Merge onto US-209 S toward Ellenville and travel approximately 27 miles. Turn right onto NY 52 West towards Liberty and travel around 18 miles. Turn left onto Sullivan Avenue, after 1 mile turn right onto Ferndale Road. At the end of Ferndale Road turn left at the light onto NY-55 W. Follow NY-55 W for 7 miles before turning right at Co Road 141/Horseshoe Lk Road and then left at West Shore Road Turn onto Hurd Road and arrive at Bethel Woods.
Take US-209/US-6 over PA/NY border into Port Jervis, NY. Turn left unto W Main Street/97/42 (traffic light). Keep left onto NY-97 for 16 miles then turn right on to NY-55 E; follow for 15 miles and turn left onto NY-17B. Travel approximately 2 miles and turn right onto Hurd Road at the Bethel Woods sign.
Take NJ-23 (NJ-23 turns into CR-15) to East Main Street/US-6 in Port Jervis, NY. Keep straight on E Main Street to go onto W Main Street/NY-97. Keep left onto NY-97 for 16 miles then turn right on to NY-55 E; follow for 15 miles and turn left onto NY-17B. Travel approximately 2 miles and turn right onto Hurd Road at the Bethel Woods sign.
Following EXIT signs at the west side of parking lots for directional help using Hurd Road to West Shore Road alternative routes. Following traffic thru Lots D and C to exit LEFT ONLY onto Hurd Road. Turning left on West Shore Road towards Perry Road exits to 17B towards Narrowsburg, Jeffersonville and Honesdale PA routes. Right on West Shore Road exits to RT 55 towards Liberty and RT 17/86.
Click here for Mountain Jam 2020 shuttles!
The Hurd Road Box Office
The Hurd Road Box Office located at the Hurd Road tollbooth (GPS coordinates are 41°41’11.0″N 74°52’39.5″W)
Visit the Festival Box office if you need to:
- Pick up your will-call single day ticket or pre-purchased 3-day festival wristband;
- Purchase festival admission tickets
The Festival Box Office will be open at the following times:
-
- Friday (5/29) – 11:00 am to 10:00 pm
- Saturday (5/30) –11:00 am to 10:00 pm
- Sunday (5/31) – 11:00 am to 6:00 pm
Ticketing Customer Service
Experiencing wristband or RV pass issues? Please contact the Front Gate support team.
For phone assistance, please call: 888-512-SHOW between the hours of:
Monday – Saturday: 10:00am – 10:00pm ET
Sunday: 10:00am – 7:00pm
For email assistance, please contact: order-support@frontgatetickets.com between the hours of:
Monday – Sunday: 10:00am – 10:00pm ET
RV Passes
Your RV pass is the sticker that goes on your RV’s windshield that will be scanned at the entrance tollbooth upon your arrival. Every RV entering Mountain Jam will require a separate RV vehicle pass.
Apply the RV sticker to the upper part of the driver’s side of your windshield before you approach the festival site so that festival staff can direct you appropriately. Do not attempt to remove the sticker from your windshield at any point. They are tamper-proof and any damaged stickers will need to be replaced for a fee at the Box Office.
If you have not received your pre-purchased RV pass, please contact Front Gate Customer Service.
Wristbands
- Wristbands are for 3-day festival ticket holders only. Your wristband will be scanned at the entrances to the campgrounds and venue.
- Don’t put it on until you get to the festival. As you arrive, make sure that everyone in your vehicle has their wristband on their wrist and ready to show the festival staff. Make sure it is not too tight or too loose. Follow these instructions for best results:
- Grab your registered wristband. Place it on your RIGHT wrist. DO NOT tighten yet.
- Place only two fingers between the band and your wrist. Ask your event buddy to help you tighten the wristband to a comfortable position.
- Your event buddy will grip the tail while holding the plastic body. Slowly pull the cloth through the wristband’s lock to tighten, ensuring that it is securely fastened. It is a one-way locking mechanism.
- If your wristband is unwearable (damaged, pulled too tight, etc.), bring the wristband with you and to the Box Office when you arrive. They will issue you a replacement wristband and deactivate your old one.
- If you have not received your pre-purchased wristband in the mail, please contact Front Gate Customer Service. (note: the cut-off period for mailing wristbands ends about 2 weeks prior to the festival).
- In the event of a wristband or credential applied due to user error which requires a replacement, Mountain Jam reserves the right to replace that credential for a $20.00 replacement fee. Note that the original credential MUST BE PRESENT for the replacement. And the original credential must be retained by box office staff.
Set Times
For the latest festival set times, please download our mobile app when it becomes available in May.
Attractions
Festival goers will have complimentary access to the Museum at Bethel Woods. Experience the history of the 1969 Woodstock festival through photos, videos and relics.
The museum will be open at the following times
- Thursday, June 13 from 12pm – 7pm for all ticket holders
- Thursday, June 13 from 7pm – 9pm for VIP ticket holders
- Friday, June 14 from 10am – 9pm for all ticket holders
- Saturday, June 15 from 10am – 9pm for all ticket holders
- Sunday, June 16 from 10am – 9pm for all ticket holders
Don’t miss this very special story telling experience with photography legend Jay Blakesberg! Join Jay on Saturday, June 15 @ noon ET at the Event Gallery inside the Museum at Bethel Woods.
We’re dusting off our rainbow fluffers … Due to the overwhelming enthusiasm and support from our fans, we are elated to share with you that Rainbow’s Be-rushless Karma Wash is coming out of retirement to join the Jam. Due to your messaging, sharing of stories and photos, you’ve conveyed to us that you see the Karma Wash as an institution in the world of festivals. We are tickled pink! (or should that be rainbow??)
Our establishment is evocative of a funkified car wash, staffed by a crew of playful pranksters. Participants that embark upon the adventure are immersed in bubbles and fluffed with rainbows: they can then choose from our many unique services such as a chakra shine, a free spot rinse, hot wax, or being “simonized”. After being fluffed, spun, and rinsed, folks filter back into the festival leaving bad vibes behind and radiating with a sparkling clean karma. After so many testimonials, we know it really works!
Miss 360 will lead Hula Hoop Workshops Friday, Saturday and Sunday mornings. Learn some moves, get a hoop and take it to the field!
We’re proud to announce the addition of Hemp Village with products, wellness vendors & educational panels featuring industry experts!
Mountain Jam will elevate the fan experience with the addition of a Hemp Village. The Hemp Village will include vendors & hemp panels over the weekend, covering a range of topics currently being tackled in the industry, as well as a look into the future as legislation and legalization continues to evolve.
VENDORS
- Hudson Hemp
- Pzoa Organics
- Cheeba Chews
- ElevateCBD
- Willie’s Remedy (Saturday Only)
MEDICAL REGISTRATION
Cannabis Photography By Jay Blakesberg
Mountain Jam 2019 Hemp Village Panel’s
Sponsored By Women’s Cannabis Club
Women’s Cannabis Club curates salon-style events for women to celebrate art, science and cannabis. Women’s Cannabis Club was created to build a creative and collaborative community uniting like-minded women to explore and educate each other on cannabis products while promoting female-led businesses in this emerging industry. We value community and leadership supporting creative experiences, education and empowerment of female leaders in the cannabis industry. WCC also supports all types of social justice and creative endeavors of the arts and sciences.
Cannabis Education and Grassroots Movements (Friday 2pm):
As cannabis legalization and decriminalization progresses state by state, those motivated to succeed and shape the industry in the long run must consider the long history of activism that has come before them. In this panel, we will hear from some of the people working and educating at the frontlines to ensure cannabis’s steady development stays true to its roots while the plant integrates into the fabric of the current cultural landscape. You’ll meet some of the creatives responsible for developing products, policies, and technologies in the cannabis space.
- Moderator: Isaac Slone
- Andy Bernstein, HeadCount’s Cannabis Voter Project
- Ryan Lepiore, Dr Presto/Norml
- Jenn Glickman, Corporate Social Responsibility CannaCraft
- Ronald Falcioni, Outspoke.io
Women for a Higher Society (Saturday 2pm):
As many find themselves working in cannabis following experiences in business and music, there’s a lot to be said about why and how these individuals made their way to the cannabis space. This panel will feature some of the women working for and running cannabis businesses discussing their work, passion for the plant, and where they see the industry heading.
- Moderator: Jenn Glickman
- Elizabeth Hogan, Willie’s Reserve/Remedy
- Jen Bernstein, Women’s Cannabis Club/World Hemp Authority
- Krystal Autumn, Nectars California
- Melany Dobson, Hudson Hemp
Plant-Based Medicine (Sunday 2pm):
The medicinal effects of cannabis have been life-changing for many. It’s clear that many are experiencing and documenting the power of the cannabis sativa plant. In this panel, you’ll hear from plant-based medicine experts, individuals working with hemp and cannabis to better understand and make accessible the medicinal properties of these plants, as well as those who have experienced the benefits of this medicine firsthand.
- Moderator: Isaac Slone
- Noel Liese, Nectars California
- Melany Dobson, Hudson Hemp
- Krystal Autumn, Krystal Autumn Botanicals
- Patricia Perone, Herbalist
Take a load off! Hammocks will be available for your lounging pleasure.
Yes. That’s right – we have a 60 ft. ferris wheel coming. Take a ride and explore the grounds from a bird’s eye view, it’s open day and night!
As a family friendly festival, we have a multitude of kid friendly activities planned for you and your little ones. Get your faces painted, join a jam session, take a nature walk or enjoy one of the many additional activities we have planned for you and your family!
Stop by and enjoy some pours from local New York breweries including Captain Lawrence, Newburgh, Keegan’s, Brooklyn, Ithaca, Coney Island, Saranac, and Two Roads.
Daily morning and early afternoon yoga sessions will be held on the 1969 festival field led by HariPrakaash, including Vinyasa, Kundalini and Gong Sound Immersion.
Massage therapy centers will be set up around the festival grounds to ease your tensions throughout the weekend.
Festival Grounds Prohibited Items
The following items are prohibited from the Festival site. For campground prohibited & allowed items, please see the Camping + RVs section.
- Glass of any kind
- Weapons of any kind
- Paint of any kind including paint markers and spray paint
- Fireworks, explosives, or incendiary or flammable items of any kind
- Illegal Substances
- Drugs or Drug Paraphernalia
- Large chains
- Laser pointers
- Flags or totems with metal or wood pieces
- Large umbrellas
- Refillable electronic or vapor cigarettes
- Stuffed animals/dolls
- Pacifiers
- Masks of any kind, including gas
- Unsealed over the counter medications/vitamins
- Bicycles, scooters, go-carts, or ATVs
- Pets
- Coolers
- Outside Food or Drinks
- Open Containers
- Multi Pocket Backpacks
- Cinch packs larger than 21” x 17”
- Prescription Drugs in non-approved prescription containers
- Aerosol cans regardless of content
- Tripod for cameras, including selfie-sticks
- Projectiles
- Knives or sharp objects
- Water guns or misters
- Flyers, stickers, or posters
- Drones of any kind
- Tactical gear and/or gas masks
- Chairs (Bethel Woods will be providing low back lawn chairs free of charge!)
- Any other items deemed as posing a threat to the safe enjoyment of other guests
Festival Grounds Allowed Items
The following items are allowed on the festival site. For campground prohibited & allowed items, please see the Camping + RVs section.
- Cinch packs no larger than 21”x17”
- Empty water bottles, including reusable and disposable water bottles up to 20oz
- Non-professional cameras
- Cell phones
- Lighters
- Cigarettes
- Sunglasses and hats
- Liquid sunscreen and cosmetic products (max 3oz/90ml)
- Guide dogs for people with disabilities and other service animals with current rabies certification
- Prescription and OTC medications subject to specific conditions*
- CamelBak-style water bladder systems subject to specific conditions**
*Prescription medications are allowed only in the original prescription bottle, any persons attempting to bring in prescription medication must have a government-issued photo identification card that matches the name printed on the prescription, and the pills in the bottle must match the description printed on the prescription. Further, if a patron has mixed multiple pills in a single prescription container or if a person is attempting to enter with prescription pills in a non-prescription container, medical representatives should be involved to make the final determination about whether or not such pills are to be allowed in the venue.
*Over-the-counter medications are allowed in provided that they are new and the original, factory- sealed container.
** CamelBak-style water bladder systems are allowed empty into the festival site, however the water bladders themselves must be capable of being removed from the carrier and must be transparent enough to allow security to visually inspect the empty bladder. CamelBak-style water bladder carriers must have no more than two (2) main compartments and one (1) small compartment – anything larger will not be allowed. Any CamelBak-style water bladder system that has a bladder that cannot be removed from the carrier and/or is opaque enough to prevent visual inspection will not be allowed into the festival site.
Campground Prohibited Items
The following items are prohibited from the camping areas:
- Sponsorship-branded or wrapped vehicles are prohibited and will not be allowed entry through the toll booths
- Tents with sponsorship-branding or logos of any kind
- Pets of any kind (except service animals with current vaccinations)
- Bulk alcohol over the amount in the Allowed Items, including kegs
- Any item that can be used as a weapon
- Illegal drugs or drug paraphernalia
- Glass containers of any kind
- Open flame of any kind (except for small propane cooking devices as detailed below)
- Portable generators of any kind
- Golf carts or other motorized conveyances
- Drones, remote-operated, and/or autonomous vehicles of any kind
- Heating appliances of any kind
- Amplified sound systems or any instruments that disturb the peace
- Electronic/vapor cigarettes except as described in the Allowed Items
- Tiki torches, fireworks, fuel, or incendiary devices of any kind
- Focus light beam devices, including laser pointers
- Any item that can be used as a means to disturb the peace, endanger the safety of the crowd, and/or inflict damage to people and goods
Campground Allowed Items
The following items will be allowed inside the campgrounds:
- General camping items not on the Prohibited Items (tents, camping chairs, sleeping bags, etc.)
- Two (2) bulk alcohol items per person in aluminum or plastic containers. No glass containers of any kind. “Bulk alcohol” is defined as: One (1) case (24 cans) of beer or malt-based beverage – One (1) 1.75 liter plastic bottle of hard alcohol – One (1) 4 liter box of wine
- Cooking appliances under the following conditions: Must bear a certification from a nationally-recognized certification agency. Must only use propane as the primary fuel. Only one (1) cooking appliance per campsite. Maximum amount of propane per campsite may not exceed 1.One meter (1m) of clearance must be kept around the appliance at all times. Appliances may only be used from 7:00am-2:00am ET. When in-use, appliances may not be left unattended.
- Single-use, factory-sealed, non-refillable electronic/vapor cigarettes
- Prescription medications are allowed under the following conditions: Must be in the original prescription bottle. Guests with prescription medications must provide a government-issued photo ID that matches the name printed on the prescription container. The description of the medication on the description printed on the prescription container. Multiple prescription medications may not be mixed into a single container – each individual medication requires its own prescription container. Medical personnel reserve the right to require guests to check in bulk amounts of prescription medication for the duration of the festival. Over-the-counter medications are allowed in reasonable quantity provided they are new in the original factory-sealed container.
Please Note: Some items allowed inside the campgrounds are not necessarily allowed inside the actual venue / festival site. Please see our section on Festival Grounds Allowed Items for more info.
Festival Re-Entry
Fans can come and go from the festival site as they please. Single day attendees will need to have ticket takers scan their tickets as they exit in order to re-enter the festival grounds, 3-Day wristbands will NOT need to be scanned out.
Festival Water Stations
There will be multiple FREE water stations located throughout the festival site. Please see our festival map for approximate locations. Stay hydrated JAMMERS!
Beer + Concessions
There are multiple locations for fans to enjoy a wide variety of food & beverages. Some vendors are part of the Bethel Woods venue while others have been brought in just for Mountain Jam!
Guest Services
Guest services will be located within the Museum Office area between the gift shop and cafe. Guest Services can help with general festival questions, lost & found + more.
Festival Medical + Security
FIRST AID LOCATIONS
-
- Hurd Road RV Lot – Open 24/7
- Best Road GA Camping – Open 24/7
- Valley Stage – Open during Festival Hours
Security will be located at all tollbooth locations, the command center and throughout the venue.
Acceptable Forms of IDs
Acceptable:
- US government-issued driver license or ID card displaying a photograph and date of birth.
- US or foreign government-issued passport displaying a photograph and date of birth.
- Foreign government-issued driver license with a color photocopy of a foreign government-issued passport with both documents displaying both a photograph and date of birth.
Not Accepted:
- School identification cards
- Consular identification cards
- Expired identification of any kind, even if listed on the “Acceptable” list.
- Birth certificates
- Photocopies of any identification document except as noted in the “Acceptable” list
Campground Vehicle Re-Entry
There will be NO RE-ENTRY for cars or RVs parked in the campgrounds. If you need to leave with your vehicle, you will not be allowed back onsite. If you need to leave before the festival is over, you must seek the assistance of a campground staff or security member before attempting to leave the campgrounds with your vehicle. This is for the safety of all attendants.
Idling
Vehicle Idling at Mountain Jam is strictly prohibited. Once parked, please leave your vehicle off for the duration of the festival.
Exit Instructions
Exits will be clearly marked with signage, please ask security or parking personnel where your nearest exit locations are.
Campground Water Stations
There will be multiple FREE water stations located throughout the campgrounds. Please see our festival map for approximate locations. Stay hydrated JAMMERS!
SHOWERS
There will be showers located in all campgrounds. Showers are free for all VIP / Glamping fans and $5 for GA fans. Hours of operation for the GA showers are approximately 8 am-8 pm.